Welcome to the 2mins Help Centre
Got questions? You’re in the right place!
Here’s everything you need to know to make the most of 2mins.
What is 2mins?
2mins is a free financial education app that helps you to feel more confident about money matters. Learn about complex financial topics through storyboards and fun, bite-sized games.
Troubleshooting
App not loading?
Try closing and reopening the app, or check your internet connection (2mins needs Wi-Fi or mobile data to load new games). If that doesn’t work, restart your device or update to the latest app version.
Progress not saving?
Make sure you’re logged in to your 2mins account and connected to Wi-Fi or mobile data (your progress needs an active connection to update). If the issue continues, reach out via our Contact Us page for support.
Something looks broken?
Oops, sorry about that! Let us know and we’ll get it fixed as quickly as possible.
App not loading?
Try closing and reopening the app, or check your internet connection (2mins needs Wi-Fi or mobile data to load new games). If that doesn’t work, restart your device or update to the latest app version.
App not loading?
Try closing and reopening the app, or check your internet connection (2mins needs Wi-Fi or mobile data to load new games). If that doesn’t work, restart your device or update to the latest app version.
Troubleshooting
App not loading
App not loading?
Try closing and reopening the app, or check your internet connection (2mins needs Wi-Fi or mobile data to load new games). If that doesn’t work, restart your device or update to the latest app version.
Progress not saving
Progress not saving?
Make sure you’re logged in to your 2mins account and connected to Wi-Fi or mobile data (your progress needs an active connection to update). If the issue continues, reach out via our Contact Us page for support.
Other issues
Something looks broken?
Oops, sorry about that! Let us know and we’ll get it fixed as quickly as possible.
Common Questions
Do I need an account to play?
Yes, you’ll need to create a free 2mins account to start playing, track your XP, and earn badges.
Is 2mins free?
Absolutely! 2mins is completely free to download and use for individual users.
How do I unlock levels?
Levels unlock automatically as you hit milestones. For example, complete 10 games to become a Steady Saver.
What happens if I lose my streak?
No stress, you can always start again! The more consistently you play, the faster you level up.
Can I use 2mins on desktop?
Not yet. 2mins currently works best on mobile, but a desktop version is in the works!
Does 2mins work on both iPhone and Android?
Yes, 2mins is available on both iOS and Android devices through their app stores.
What are XP and levels for?
XP (experience points) show your progress. The more XP you earn, the higher your level, and the closer you are to becoming a Money Genius!
